Terms of Use

Last updated: September 11, 2025

Agreement to Terms

Welcome to Call List. These Terms of Use ("Terms") govern your use of the Call List AI-powered call protection service, website, and related services (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our Service. We may modify these Terms at any time, and such modifications will be effective immediately upon posting.

Service Description

Call List provides AI-powered call screening and protection services designed to help protect elderly and vulnerable individuals from phone scams and fraudulent calls.

Our Service includes:

  • Automated call screening using artificial intelligence
  • Call transcript generation and scam risk assessment
  • Family dashboard for monitoring and managing protection
  • Trusted contact list management
  • Email notifications and reporting

Important: While our Service is designed to help protect against scams, no system is 100% effective. Users should always exercise caution with unknown callers.

User Responsibilities

Eligibility

You must be at least 18 years old to use our Service. By using the Service, you represent that you meet this age requirement.

Account Security

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use
  • Providing accurate and up-to-date information

Proper Use

You agree to:

  • Use the Service only for lawful purposes
  • Comply with all applicable laws and regulations
  • Not interfere with or disrupt the Service
  • Not attempt to bypass security measures
  • Obtain proper consent before adding phone numbers to protection
Prohibited Uses

You may not use our Service:

  • To violate any laws or regulations
  • To harass, abuse, or harm others
  • To impersonate any person or entity
  • To interfere with legitimate business communications
  • To reverse engineer or copy our technology
  • To transmit viruses or malicious code
  • For any commercial purposes without our written consent
  • To bypass or disable safety features
Service Availability and Modifications

We strive to provide reliable service, but we cannot guarantee uninterrupted availability. We reserve the right to:

  • Modify, suspend, or discontinue the Service at any time
  • Update our AI models and algorithms
  • Implement maintenance and security updates
  • Change pricing and service features

We will provide reasonable notice of significant changes when possible. Critical safety updates may be implemented immediately without notice.

Payment Terms

When our paid service launches:

  • All fees are payable in advance
  • Subscription fees are non-refundable except as required by law
  • We may change pricing with 30 days' notice
  • Accounts may be suspended for non-payment
  • You authorize us to charge your payment method automatically

Free Trial: Free trial periods may be offered at our discretion and are subject to these Terms.

Intellectual Property

The Service, including all software, algorithms, designs, text, graphics, and other materials, is owned by Call List and protected by intellectual property laws.

You may not:

  • Copy, modify, or distribute our technology
  • Create derivative works based on the Service
  • Remove copyright or proprietary notices
  • Use our trademarks without permission
Privacy and Data Use

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information.

By using the Service, you:

  • Consent to the collection and use of information as described in our Privacy Policy
  • Acknowledge that call screening involves processing audio content
  • Understand that family members may access screening results
  • Agree to our use of anonymized data to improve our AI models
Disclaimers and Limitations of Liability

Service Disclaimers

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

No Guarantee of Protection

While our Service is designed to help protect against scams, we cannot guarantee that all fraudulent calls will be detected or blocked. Scammers continuously evolve their tactics, and no system is perfect.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, ARISING FROM YOUR USE OF THE SERVICE.

Termination

Either party may terminate this agreement at any time:

  • You may: Stop using the Service and delete your account
  • We may: Suspend or terminate your access for violations of these Terms

Upon termination:

  • Your right to use the Service immediately ceases
  • We may delete your account and data (subject to legal requirements)
  • These Terms will remain in effect for surviving provisions
Governing Law and Disputes

These Terms are governed by the laws of the United States and the state in which Call List is incorporated, without regard to conflict of law principles.

Any disputes arising from these Terms or the Service will be resolved through binding arbitration, except for claims that may be brought in small claims court.

Contact Us

If you have questions about these Terms of Use, please contact us:

Terms of Use - Call List